Privacy policy

1. Who we are

This policy explains how {{LEGAL_ENTITY}} handles personal information when you use this practice service. Contact: {{PRIVACY_CONTACT_EMAIL}}.

2. What we collect

• Account details: email address and, if you choose, a display name and time zone.
• Your sales context: niche, agency name, offer details and other fields you enter during onboarding.
• Practice sessions: transcripts of what you and the AI buyer said, scores and coaching notes.
• Billing records handled by our payment processor {{PAYMENT_PROCESSOR}}.

3. Voice and third-party processors

During a practice call your voice is processed by a third-party voice AI provider ({{VOICE_PROVIDER}}) and text is processed by an AI model provider ({{LLM_PROVIDER}}). We do not store audio recordings. {{PROCESSOR_RETENTION_TERMS}}

4. How long we keep it

{{RETENTION_PERIODS}}

5. Who can see your transcripts

You; your team owner only if you opt in; and our support administrators, with every access logged. {{ADDITIONAL_DISCLOSURES}}

6. Your rights

{{APPLICABLE_PRIVACY_LAWS_AND_RIGHTS}}

7. Changes

{{CHANGE_NOTICE_PROCESS}}